🥇Tripadvisor’s Rating: 3.0
★★★
🥇Customer’s Rating: 2.25
★★✬
🥇Our Rating: 2.6
★★★✬
About Windmill Casino & Entertainment Centre
A family-friendly casino with a variety of entertainment options, including bowling, movies, and a games arcade.
Suitable for:
Families with children, casual gamblers, those looking for a variety of entertainment options.
Not suitable for:
Those seeking a high-end casino experience or a quiet and relaxing atmosphere.
Top Factors from Customer Reviews
Next, we will uncover the positive and negative aspects of Windmill Casino & Entertainment Centre, based on reviews and personal experiences of users, providing valuable insights for potential customers.
Positive Factors
| Factor | Frequency | Example Quotes |
| Staff | 3 | “Innocent is an excellent manager who sorts complaints out very effectively.” “Staff are very friendly and service is on the ball.” |
| Food | 2 | “Since, he rectified a prior situation my experience has been great at this restaurant.” |
| Location | 2 | “I was pleasantly surprised by the tranquility of the hotel.” |
| Entertainment | 2 | “What a good experience. We had great fun and laughter playing tenpin bowling.” |
| Other | 2 | “The conference rooms are spacious and conveniently laid out.” “Huge rooms” |
Negative Factors
| Factor | Frequency | Example Quotes |
| Service | 6 | “Terrible. No service. Bar not open as bartender gone to ‘lunch’ at 6.00 and to be back at 7.00pm!” “What a terrible experience! Comparatively expensive, no facilities to speak of and non existent service.” |
| Facilities | 4 | “Only one lane works April 2019. … The score board does not work.” “The bowling is not working and almost everything was closed.” |
| Cleanliness | 3 | “The chairs were broken and dirty.” “The toilets have pee over the floors and on the toilet seats.” |
| Noise | 2 | “The music is unbearably loud and better suited to a club or even a shebeen.” |
| Other | 3 | “The aircon was set to warm.” “The decor is looking old.” “Comparatively expensive” |
Address and Contacts
| Address | 6 Sandown Valley Crescent, Sandton Gauteng, South Africa |
| Opening Hours | Sun. – Thu.: 08:00 AM – 23:45 PM, Fri. – Sat.: 08:00 AM – 01:45 AM |
| Phone | +27 51 410 2000 |
| windmillcasino@suninternational.com | |
| Website | https://www.suninternational.com/windmill/ |
