🥇Tripadvisor’s Rating: 3.5
★★★✬
🥇Customer’s Rating: 2.0
★★
🥇Our Rating: 2.8
★★✬
About The Caledon Casino
A smaller casino with a focus on relaxation and the nearby hot springs.
Suitable for:
People looking for a relaxing getaway with access to hot springs, families with children.
Not suitable for:
Serious gamblers or those seeking a wide variety of entertainment options beyond the hot springs.
Top Factors from Customer Reviews
Next, we will uncover the positive and negative aspects of The Caledon Casino, based on reviews and personal experiences of users, providing valuable insights for potential customers.
Positive Factors
| Factor | Frequency | Example Quotes |
| Hot springs | 12 | – “I go to Caledon at least every four months. I go because of the most wonderful mineral pools and regular pools.” – “Awesome hotel. Price includes breakfast. Great getaway from the hustle and bustle of the city. The hot springs for me was the greatest attraction.” |
| Staff | 9 | – “We loved our stay. Friendly staff. Neat and clean room. Lovely hotsprings and gardens.” – “The staff always accommodating and friendly.” |
| Location | 5 | – “I was pleasantly surprised by the tranquility of the hotel.” – “Excellent thermal resort and so so hotel and Casino. Location and views are very nice. Located away from populated area near highway.” |
| Rooms | 4 | – “Awesome hotel. Price includes breakfast. Great getaway…” – “The rooms are spacious and comfortable with all that you need.” |
Negative Factors
| Factor | Frequency | Example Quotes |
| Service | 8 | – “No stars! they 100% are not a 4 star hotel as they claimed. The place is older than Methuselah. Broken carpet, stain in the bath and door chipped. Bugs were biting me whole night. Staff not at front desk.” – “The bathrooms are disgusting. Smell of urine was overwhelming. Service at next door restaurant crap! The same staff has to manage the casino bar service at the same time. Food over priced really.” |
| Cleanliness | 7 | – “The bathrooms are disgusting. Smell of urine was overwhelming.” – “Bookings did not go well at all. When we got there the room was old and safe, door, extractor fan in bathroom was not in working order.” |
| Crowds | 4 | – “The place was packed and we had to wait in line for everything.” – “It gets quite busy and rows get long.” |
| Food | 3 | – “The bathrooms are disgusting… Service at next door restaurant crap! Food over priced really.” – “Dinner is served at Rosie’s Buffet Restaurant. Horrible. Very limited selection. Bland and old food.” |
Address and Contacts
| Address | 1 Nerina Avenue Caledon, Western Cape, South Africa |
| Opening Hours | 09:00 AM- 01:00 AM. Varies by game type. |
| Phone | +27 28 214 5100 |
| Website | https://www.thecaledoncasino.co.za/ |
