🥇Tripadvisor’s Rating: 4.0
★★★★
🥇Customer’s Rating: 2.5
★★✬
🥇Our Rating: 3.3
★★★✬
About The Boardwalk Casino & Entertainment World
A large casino complex with a variety of entertainment options, including movies, games, and restaurants, located on the beachfront.
Suitable for:
Families with children, those looking for a variety of entertainment options, including movies and games.
Not suitable for:
Those seeking a high-end casino experience or a quiet and relaxing atmosphere.
Top Factors from Customer Reviews
Next, we will uncover the positive and negative aspects of The Boardwalk Casino & Entertainment World, based on reviews and personal experiences of users, providing valuable insights for potential customers.
Positive Factors
| Factor | Frequency | Example Quotes |
| Restaurants | 14 | – “Amazing mall, great things to do. Not far from where we stayed. Had everything we needed. I love the boardwalk mall.” – “There is an abundance of restaurants for those who have worked up an appetite…” |
| Entertainment | 10 | – “Nice place to relax and take kids. Love the water show. Good atmosphere , safe and secure parking. Love the place.” – “Superb entertainment complex with more than the casino , shops , restaurants and great vibe…” |
| Location | 9 | – “Spacious room and great facilities. The Spa and indoor pool are fantastic. Breakfasts are real value for money. Employees are extremely friendly.” – “Good location, clean rooms, friendly staff. We enjoyed the laid back vibe.” |
| Staff | 8 | – “Spacious room and great facilities. … Employees are extremely friendly.” – “Casino staff very professional, friendly and entertaining.” |
Negative Factors
| Factor | Frequency | Example Quotes |
| Service | 16 | – “Sun Cafe inside the Boardwalk Casino has THE WORST service I’ve ever experienced in my life. … It’s like they doing you a favour.” – “The general service was actually shocking and non existent! I won’t recommend this hotel to anyone!” |
| Cleanliness | 12 | – “Visited 2 months ago…dirty…unkept…and no atmosphere…visited the bathroom next to the atms on main floor…missing bathroom fittings..peeling wall paper…” – “The whole place needs attention. Too many closed shops/ restaurants.” |
| Crowds | 8 | – “It was very busy, with cars parking on the lawn near the palace entrance.” – “The place gets busy over weekends.” |
| Payouts | 7 | – “Bad service with neglected conditions old dirty flea infested carpets, broken slot machines are extremely old and outdated…….lost 1.mill since last year September 2019 until March 2020 with no jackpot hits and no respect of persons even tho i reached platinum in 3months or so!!!DISGUSTING!!!!!!!!” – “Look… I will be very honest. Im a regular gambler but this casino is seriously not paying.” |
Address and Contacts
| Address | Beach Rd, Summerstrand, Gqeberha, 6019, South Africa |
| Opening Hours | 8:00 AM – 2:00 AM |
| Phone | +27 415 077 777 |
| crobook@suninternational.com | |
| Website | https://www.suninternational.com/boardwalk/ |
