🥇Tripadvisor’s Rating: 4.0
★★★★
🥇Customer’s Rating: 2.5
★★✬
🥇Our Rating: 3.3
★★★✬
About Suncoast Casino
Suitable for:
Not suitable for:
Top Factors from Customer Reviews
Next, we will uncover the positive and negative aspects of Suncoast Casino, based on reviews and personal experiences of users, providing valuable insights for potential customers.
Positive Factors
| Factor | Frequency | Example Quotes |
| Restaurants | 12 | – “Wow I had a great day and the place always looks beautiful and clean, kids were happy to see the place and it is accommodating.” – “The new revamped Suncoast is an upgrade of note, all tastes and requirements have been catered to…” |
| Entertainment | 9 | – “Great for family, business and solo entertainment. Go and gamble, eat, swim watch movies or play games at this non stop happening place.” – “Suncoast Casino offers great entertainment for the whole family.” |
| Location | 8 | – “Wow I had a great day and the place always looks beautiful and clean…” – “Situated right next to Suncoast casino with great restaurants and entertainment. Easy access to the beach.” |
| Staff | 7 | – “Thank you for an amazing service from Sli@ laparada suncoast. We really enjoyed our time there.” – “The staff are really friendly (well most of them!) and the bar service was a bit on the slow side.” |
Negative Factors
| Factor | Frequency | Example Quotes |
| Service | 14 | – “The staff need to be properly trained, helpful kind towards kids and visitors. … They were targeting certain people.” – “This is the worst casino in South Africa hands down. The staff act like they are losing their money and you are doing them a favour.” |
| Payouts | 10 | – “Worst casino ever they dont do maintenance on theyre machines that are there for the kids and family entertainment wont ever support them again” – “Machines are programmed to benefit Peermont. Free Spins with no wins. The Palace of Gobbling your cash.” |
| Cleanliness | 7 | – “The bathrooms are disgusting. Smell of urine was overwhelming.” – “The whole place looks too much like San Diego’s famous Del Coronado Hotel but nowhere as fine. It offers shops and eateries just as you’d expect in such a Disneyesque set up. And of course here in South Africa it needs a casino.” |
| Crowds | 6 | – “The place was very packed all over, so we struggled to find empty slot machines…” – “It can get very busy at times, especially on weekends and public holidays…” |
Address and Contacts
| Address | Suncoast Boulevard Marine Parade Durban, Kwazulu-Natal, South Africa |
| Opening Hours | 24/7 |
| Phone | +27 31 328 3000 |
| suncoast.contactus@tsogosun.com | |
| Website | https://www.suncoastcasino.co.za/ |
