🥇Tripadvisor’s Rating: 3.5
★★★✬
🥇Customer’s Rating: 2.25
★★✬
🥇Our Rating: 2.9
★★✬
About Sibaya Casino & Entertainment Kingdom
A luxurious and exclusive casino with a focus on high-end gambling and dining.
Suitable for:
Gamblers, those seeking a luxurious and exclusive casino experience.
Not suitable for:
Non-gamblers or those seeking a wide variety of entertainment options beyond the casino.
Top Factors from Customer Reviews
Next, we will uncover the positive and negative aspects of Sibaya Casino & Entertainment Kingdom, based on reviews and personal experiences of users, providing valuable insights for potential customers.
Positive Factors
| Factor | Frequency | Example Quotes |
| Restaurants | 12 | – “Wow I had a great day and the place always looks beautiful and clean, kids were happy to see the place and it is accommodating.” – “The new revamped Suncoast is an upgrade of note, all tastes and requirements have been catered to…” |
| Entertainment | 9 | – “Great for family, business and solo entertainment. Go and gamble, eat, swim watch movies or play games at this non stop happening place.” – “Suncoast Casino offers great entertainment for the whole family.” |
| Location | 8 | – “Wow I had a great day and the place always looks beautiful and clean…” – “Situated right next to Suncoast casino with great restaurants and entertainment. Easy access to the beach.” |
| Staff | 7 | – “Thank you for an amazing service from Sli@ laparada suncoast. We really enjoyed our time there.” – “The staff are really friendly (well most of them!) and the bar service was a bit on the slow side.” |
Negative Factors
| Factor | Frequency | Example Quotes |
| Service | 15 | – “The staff need to be properly trained, helpful kind towards kids and visitors. … They were targeting certain people.” – “This is the worst casino in South Africa hands down. The staff act like they are losing their money and you are doing them a favour.” |
| Payouts | 10 | – “Worst casino ever they dont do maintenance on theyre machines that are there for the kids and family entertainment wont ever support them again” – “Machines are programmed to benefit Peermont. Free Spins with no wins. The Palace of Gobbling your cash.” |
| Cleanliness | 7 | – “The bathrooms are disgusting. Smell of urine was overwhelming.” – “The whole place looks too much like San Diego’s famous Del Coronado Hotel but nowhere as fine. It offers shops and eateries just as you’d expect in such a Disneyesque set up. And of course here in South Africa it needs a casino.” |
| Crowds | 6 | – “The place was very packed all over, so we struggled to find empty slot machines…” – “It can get very busy at times, especially on weekends and public holidays…” |
Address and Contacts
| Address | 6 Sandown Valley Crescent, Sandton Gauteng, South Africa |
| Opening Hours | 24/7 |
| Phone | +27 31 580 5000 |
| [email protected] | |
| Website | https://www.suninternational.com/sibaya/ |
