🥇Tripadvisor’s Rating: 4.5
★★★★✬
🥇Customer’s Rating: 2.25
★★✬
🥇Our Rating: 3.4
★★★✬
About Montecasino
A lively and modern casino complex with a Tuscan village theme, offering a wide variety of entertainment options, including a casino, theaters, movies, restaurants, and a bird park.
Suitable for:
Those seeking a lively and modern casino experience, people who enjoy a variety of entertainment options, including live shows and events.
Not suitable for:
Those who prefer a quieter casino atmosphere or who are sensitive to crowds.
Top Factors from Customer Reviews
Next, we will uncover the positive and negative aspects of Montecasino, based on reviews and personal experiences of users, providing valuable insights for potential customers.
Positive Factors
| Factor | Frequency | Example Quotes |
| Restaurants | 18 | – “Montecasino has a wide variety of stores, restaurants and bars.” – “This is a great venue for a variety of restaurants and a good show.” |
| Entertainment | 14 | – “Montecasino offers something for everyone, from the youngest to elderly.” – “Monte Casino is one of our favourite venues for a family outing.” |
| Location | 10 | – “Well located and lovely views, and plenty of gaming and entertaining things to do here…” – “Montecasino is a well-located in Fourways with lots of parking and easily accessible…” |
| Atmosphere | 8 | – “Montecasino has a great, lively atmosphere.” – “A little slice of Italy in Johannesburg. Love the piazza area and the el-fresco dining.” |
Negative Factors
| Factor | Frequency | Example Quotes |
| Crowds | 14 | – “It can get very busy at times, especially on weekends and public holidays…” – “The place was awfully crowded. we couldn’t even walk.” |
| Service | 12 | – “The staff in general was very cold and made us feel that we were putting them out every time we spoke to anyone.” – “Food and beverage services on the casino floor is a disaster. Staff have no idea what hospitality is.” |
| Price | 8 | – “Prices are set quite high to only be comfortable to those operating in the top 1%, or foreign visitors…” – “Sun City is very expensive for the South Africans.” |
| Payouts | 7 | – “Worst casino ever they don’t do maintenance on their machines that are there for the kids and family entertainment wont ever support them again” – “Machines are programmed to benefit Peermont. Free Spins with no wins. The Palace of Gobbling your cash.” |
Address and Contacts
| Address | Montecasino Boulevard, Fourways, 2055, South Africa |
| Opening Hours | 24/7 |
| Phone | +27 11 510 7000 |
| tsogosun.contactus@tsogosun.com | |
| Website | https://www.montecasino.co.za/ |
