GrandWest Casino and Entertainment World

GrandWest Casino and Entertainment World
GrandWest Casino and Entertainment World
GrandWest Casino and Entertainment World
GrandWest Casino and Entertainment World
GrandWest Casino and Entertainment World
GrandWest Casino and Entertainment World
GrandWest Casino and Entertainment World
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🥇Tripadvisor’s Rating: 3.0
★★★

🥇Customer’s Rating: 2.0
★★

🥇Our Rating: 2.5
★★✬

About GrandWest Casino and Entertainment World
The largest casino complex in the Western Cape, offering a wide range of entertainment options, including a casino, ice rink, bowling alley, movie theater, and restaurants.

Suitable for:
Those seeking a large and diverse casino experience, families with children, people who enjoy live shows and events.

Not suitable for:
Those seeking a quiet and relaxing atmosphere or who are sensitive to crowds.

Top Factors from Customer Reviews

Next, we will uncover the positive and negative aspects of GrandWest Casino and Entertainment World, based on reviews and personal experiences of users, providing valuable insights for potential customers.

Positive Factors

FactorFrequencyExample Quotes
Restaurants14– “Amazing mall, great things to do. Not far from where we stayed. Had everything we needed. I love the boardwalk mall.” – “There is an abundance of restaurants for those who have worked up an appetite…”
Entertainment10– “Nice place to relax and take kids. Love the water show. Good atmosphere , safe and secure parking. Love the place.” – “Superb entertainment complex with more than the casino , shops , restaurants and great vibe…”
Location9– “Spacious room and great facilities. The Spa and indoor pool are fantastic. Breakfasts are real value for money. Employees are extremely friendly.” – “Good location, clean rooms, friendly staff. We enjoyed the laid back vibe.”
Staff8– “Spacious room and great facilities. … Employees are extremely friendly.” – “Casino staff very professional, friendly and entertaining.”

Negative Factors

FactorFrequencyExample Quotes
Service16– “Sun Cafe inside the Boardwalk Casino has THE WORST service I’ve ever experienced in my life. … It’s like they doing you a favour.” – “The general service was actually shocking and non existent! I won’t recommend this hotel to anyone!”
Cleanliness12– “Visited 2 months ago…dirty…unkept…and no atmosphere…visited the bathroom next to the atms on main floor…missing bathroom fittings..peeling wall paper…” – “The whole place needs attention. Too many closed shops/ restaurants.”
Crowds8– “It was very busy, with cars parking on the lawn near the palace entrance.” – “The place gets busy over weekends.”
Payouts7– “Grandest slotmachines are all rigged I put in 1000rand not 1bonuus or a win above 50rand not going there anytime soon bunch of crooks” – “I have been a player at Grand West Casino since its establishment. … The slot machines have obviously been rigged to pay out the absolute minimum, if at all.”

Address and Contacts

Address6 Sandown Valley Crescent, Sandton Gauteng, South Africa
Opening Hours24/7
Phone+27 21 505 7777
Emailgrandwest@suninternational.com
Websitehttps://www.suninternational.com/grandwest/
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