🥇Tripadvisor’s Rating: 4.0
★★★★
🥇Customer’s Rating: 1.75
★✬
🥇Our Rating: 2.9
★★✬
About Golden Horse Casino
A conveniently located casino in Pietermaritzburg with a variety of slot machines, table games, and a few restaurants.
Suitable for:
Business travelers, those seeking a convenient and affordable casino experience.
Not suitable for:
Those seeking a high-end casino experience or a wide variety of entertainment options.
Top Factors from Customer Reviews
Next, we will uncover the positive and negative aspects of Golden Horse Casino, based on reviews and personal experiences of users, providing valuable insights for potential customers.
Positive Factors
| Factor | Frequency | Example Quotes |
| Staff | 4 | – “I was at Golden Horse Casino for 8 days… One particular staff member was polite and nice to us on breakfasts…” – “Lovely hotel. Excellent for business or family stay. The reception is always pleasant and friendly.” |
| Location | 3 | – “Well located and lovely views, and plenty of gaming and entertaining things to do here…” – “Situated right next to Suncoast casino with great restaurants and entertainment.” |
| Rooms | 3 | – “I was at Golden Horse Casino for 8 days… The rooms are clean and we even checked out late without any issues.” – “Lovely hotel. Excellent for business or family stay. The rooms are homely and clean.” |
| Entertainment | 2 | – “Great place to visit. Even if you don’t gamble. It’s very big and you are really spoilt for restaurants.” – “Nice for a stroll, the craft market is nice.” |
Negative Factors
| Factor | Frequency | Example Quotes |
| Service | 3 | – “The staff at the desk the next morning were rude.” – “My experience at this casino tonight was one I can was say was pleasant at all and rather disturbing.” |
| Cleanliness | 2 | – “The bathrooms are disgusting. Smell of urine was overwhelming.” – “The place is old and weary.huge massive place but boring.” |
| Payouts | 2 | – “Worst casino ever they dont do maintenance on theyre machines that are there for the kids and family entertainment wont ever support them again” – “Machines are programmed to benefit Peermont. Free Spins with no wins. The Palace of Gobbling your cash.” |
Address and Contacts
| Address | 45 New England Road, Pietermaritzburg, KwaZulu-Natal, South Africa |
| Opening Hours | Fr. – Sat.: 24 hours, Sun. – Thu.: 08:00 – 04:00 |
| Phone | +27 33 395 8000 |
| Website | https://www.goldenhorsecasino.co.za/ |
